Guest Experience

iCARE Training

iCARE Computer Based Training (CBT)

The CBT training is self-paced and is approximately 30 to 40 minutes long if taken in one sitting.

iCARE Training Modules

This format enables the iCARE program to be shared in 10-minute segments at staff meetings, shift briefings, etc.

Train the Trainer

The iCARE classes are taught by our divisional certified trainers with the “Train the Trainer” program. If you are a certified iCARE trainer and need current materials for your training class, they can be found in the link below:

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