No - there is no financial cost to the homeowner for program treatments, unless the homeowner chooses to upgrade materials to items not covered by the RSI Program. In some cases, homeowner “pre-work” is required which is at the homeowner’s expense (e.g., adding a carbon monoxide detector if one is missing).

No. Work completed by homeowners prior to participation in the program is NOT eligible for reimbursement.

No, the RSI Program will not result in the County Assessor's Office increasing the value of a home.

The program’s goal is to reduce the interior noise level in participating homes by at least five (5) dB, which is a substantial, noticeable difference.

The entire process from application to completion of sound insulation treatments will take one to two years. The actual construction for an average residential home typically lasts 10 business days. The program will be doing groups of 100 homes at a time, starting with homes in the highest noise areas. All homeowners are encouraged to sign up now and we will work with them on a construction schedule once eligibility requirements have been met.

No, it is not necessary to attend any meetings in order to participate in the program. However, meetings will be held over the life of the program to provide information to homeowners, answer questions, and address concerns.

A program boundary has been created based on the FAA-approved Noise Exposure Contour Map. Homes within the program boundary having an average interior noise level of 45 dB or higher may participate in the program. To see if your home is within the program Boundary, click here and enter your address.

Program prioritization is as follows:

1. Homes within the greatest noise-impacted areas are treated before those in lower noise areas. For example, if you are in 70 dB contour you are more impacted/receive higher preference than those in 65 dB. To view the dB contour map, click here.
2. For homes with equal noise impact, the date of program application determines who is treated first. Therefore, it is advantageous for homeowners to apply earlier for the program.

Yes, multi-family and condo buildings are eligible if they are in the program boundary and meet eligibility requirements. Please note: if you own a property within a condominium building, participation may be required from all owners in the building/complex.

Yes, all tenant occupied properties are treated in the same manner as owner occupied properties.

Even if a homeowner declined to participate previously, if the home is within the program boundary and has an interior noise level of 45 dB or greater, it is still eligible.

No, the new owner would inherit your waiting list position, should they choose to participate in the program. The new owner would need to complete a participant application.

Whenever possible, windows and doors are replaced with the same style that is installed in your home at the time of the assessment appointment. On occasion, a style may need to be changed to comply with building code requirements and product availability. You will make your color selections with the Contractor at the measurement appointment. All colors must be finalized at the measurement appointment so the contractor can order your products.

No, all products installed will come with manufacturer-direct high-quality hardware. Due to the uniqueness of the acoustical products installed, privately purchased hardware may not fit and the replacement of hardware may void the manufacturer warranty.

That depends on the size and complexity of the home. On average, residential sound insulation construction typically takes about 10 business days.

It is preferable that the homeowner or an acting legal agent be present during construction. If neither can be present, construction may continue, but the homeowner or a designee must be available if a product or installation issue arises.

Program construction is required to meet all building codes and standards. During construction, the RSI Program’s Construction Inspector may visit your home to verify all work is in accordance with the plans and specifications. After construction is complete, a City Building Inspector may visit your property to verify the work completed complies with applicable building codes. They will then sign off on the open building permit for your home. If the City’s Inspector discovers code violations or installation issues with any part or portion of your scope of work, they will notify the RSI Contractor, who will be required to resolve the issue for the permit to be closed.

Any windows and doors that are removed will be replaced, operational and lockable within the same day. Should asbestos or lead paint be found in your home, the Contractor will be required to take the proper precautions and follow applicable local, state, and federal procedures. The contractors are fully insured to cover property damage, should it occur due to construction. However, the homeowner is responsible for securing valuables during construction.

Each product installed will be covered by a manufacturer's warranty. The warranty period will vary with each manufacturer. Following the completion of your home, you will be provided with a warranty package containing all warranty information for all products installed in your home. Upon completion of construction, the homeowner is responsible for the maintenance of all LAX RSI Program materials and products installed in their home.

Yes, RSI Program Contractors are required to provide a one-year material and labor warranty from the date of final completion. Homeowners will be responsible for contacting the Contractor directly for warranty calls. Included in your warranty package will be the Contractor’s warranty and contact information. Following the one-year warranty period, all warranty calls must be directed to the product manufacturer.