Yes, the LAWA Ground Transportation Permits Office is conducting business. Transactions are conducted touch free and online ONLY. Contact the office for assistance (firstname.lastname@example.org). Your email should include your company name, CPUC number, contact name, phone number, and the reason for your request. The Ground Transportation Permits staff will contact you within 2 business days to assist you.
Transactions are conducted touch free and online ONLY. Contact the office for assistance (email@example.com). Your email should include your company name, CPUC number, contact name, phone number, and the reason for your request.
In-person service is ONLY to physically receive or return a vehicle transponder. All documents MUST be received online (firstname.lastname@example.org) and approved by the Permits staff prior to making an in-person appointment to receive a new vehicle transponder.
You will receive an email notification from Intelledox to renew your NELA online 60-days before the expiration date (check your spam folder). You will upload documents and make payment online. Paperless and mobile friendly too!
If you do not receive notification, email email@example.com with your company name, CPUC number, contact name and phone number, and the reason for your request. Staff will contact you and assist on how to renew online.
For the 2021 TCP annual re-decal, TCP Operators will receive an email from SmartIQ according to the following schedule (check your spam or junk folder if you don't see it). This process is to update your documents and pay your yearly Annual Administrative Fee only. Accounts that do not finish their re-decal of all vehicles in the month assigned will start incurring late fees the following month. Online re-decal step-by-step instructions are available here.
Charter Operators must pay the following fees:
- New application/license agreement fee - $150
- Yearly administration fee - $150
- New, lost or unreturned transponders - $50 each
- Trip Ticket/Access fees - $5 or $8 per pick-up trip, depending on vehicle size
- Lot Avoidance fees may vary
- Late fees, $20 per month
Business check, money order, cashier’s check, Visa and MasterCard credit card payments are accepted for all fees. Personal checks and cash are not accepted.
Ground Transportation transactions are being conducted online and touch free. Operators are requested to submit completed forms and all required documents by email to firstname.lastname@example.org. Once all documentation is received and validated, staff will contact you to complete the transaction. In-person service is ONLY to physically receive or return a vehicle transponder. All documents MUST be received via email (email@example.com) and approved by the Permits staff prior to making an in-person appointment to receive a new vehicle transponder. Any in-person interactions conducted adhere to Centers for Disease Control and Prevention (CDC), Los Angeles County and City of Los Angeles requirements and guidelines including social distancing and face coverings.
Yes, you are still responsible for your contractually agreed upon trip ticket fees. The Commercial Vehicle Holding Lot has closed the booths and operators are receiving a monthly accounting of trip ticket/access fees for trips made into the LAX Central Terminal Area. For billing questions, email GTbilling@lawa.org.
In order to minimize contacts, the Charter Trip Ticket booths at the Commercial Vehicle Holding Lot are closed until further notice. Operators are receiving monthly notices to pay trip ticket/access fees for pickup trips made in the LAX Central Terminal Area (CTA). You can conveniently pay your charges using the link included in your billing notice. If you have billing questions, email GTbilling@lawa.org. Your email should include your company name, CPUC number, contact name, phone number, and the reason for your request.
New Company Orientation (NCO) has been reformatted and is being presented virtually for health and safety purposes. Operators needing to attend will receive invitations via email. If you need to be scheduled for new company orientation, email firstname.lastname@example.org. Your email should include your company name, CPUC number, contact name, phone number, and the reason for your request.
No. If you have TCP vehicle permits with "19/20" or earlier years, they are expired and the vehicles should not be driven in the LAX Central Terminal Area (CTA). If the vehicle permit is expired, the vehicle is unauthorized and subject to enforcement efforts by Airport Police and the California Public Utilities Commission (CPUC), including citation and impound.
The green 19/20 COU and SchSrv permits are currently valid.
No. If your insurance is expired, revoked or “not approved”, you should not be driving in the Airport. You must have current and approved commercial vehicle insurance at all times to operate at LAX.
The booths at the Commercial Vehicle Holding Lot are closed until further notice. Operators are receiving a monthly billing notice by email to pay trip ticket fees. Operators should remain in their vehicles and maintain social distancing while in the Holding Lot. Keep a look out for emails and refer to our web pages for the current information.
Find the LAX Ground Transportation Rules and Regulations here. Operators are responsible for ensuring all drivers are knowledgeable and comply with the rules and regulations set forth.
For more information, visit Transportation Charter Party (TCP) Permit Information
For more information, visit Transportation Network Company (TNC) Permit Information
For more information, visit Courtesy Transportation Services Permit Information
For more information, visit Food-Catering (service truck) Permit Information
For more information, visit Access Fees
For more information, visit Commercial Vehicle Holding Lots - Map
Transportation Charter Party (TCP):
If payment is not received by the due date, your account will be delinquent and further action may be taken, including suspension and/or termination of operating rights at LAX.
No, the sign does apply to commercial carriers. Commercial vehicles must utilize their assigned drop-off and pick-up zones. Charter vehicles are required to drop off on the Upper/Departures Level unless it is closed and an officer is actively directing traffic to the Lower/Arrivals Level. Operators are responsible for paying for all trip and circuit fees for use of airport roadways.
Trip Fee Prepayment (Invoice) Program:
For more information, see the Trip Fee Prepayment (Invoice) Program flyer.
Currently, due to COVID-19, the Charter Trip Ticket payment booths are closed. The difference is that TCP companies not on the Trip Fee Prepayment invoice program are charged for every circuit conducted in the LAX Central Terminal Area roadway. Companies on the invoice program are charged for circuits with a grace period that allows for re-circulation within a short period of time.
A Charter Party Carrier must be in good standing with the following requirements:
- A current, valid Non-Exclusive License Agreement for Charter Party Carrier Transportation Services to and from LAX
- Valid insurance approved by LAWA Risk Management
- Execute a Pilot Trip Fee Prepayment Program Agreement
- Submit a Prepayment Deposit
The Faithful Performance Guarantee (FPG) deposit will be at least $3,000 or three times the highest monthly Trip Fees that have occurred in the most recent 12-month period, whichever is greater.
Your Prepayment deposit amount is evaluated yearly, based on the most recent 12 months. If the new Prepayment amount is more than 10% greater, you will be notified to submit payment for the difference.
Let us know if you ever want to leave the program, we’ll settle your account and refund any of the remaining Faithful Performance Guarantee (FPG) deposit.