05/18/2023 10:00 AM


For Immediate Release
May 18, 2023

LAX Public Relations 
(424) 646-5260



Left to right: Commissioner Karim Webb; LAWA Deputy Executive Director of Public Safety & Security, Martin Elam; Commissioner Nicholas P. Roxborough; BOAC Vice President, Val Velasco; LAWA General Manager of Security Credentials Section, Frances E. Bellot;  LAWA Assistant General Manager of Security Credentials Section, Kayley King; Swinerton Director of Parking Structures, Jeff Goodermote; LAWA Deputy Executive Director of the Landside Access Modernization Program, Jake Adams; LAWA Chief Executive Officer, Justin Erbacci. Photo by Bobby Duong. Courtesy Los Angeles World Airports.


(Los Angeles) Today, Los Angeles World Airports (LAWA) celebrated the opening of Los Angeles International Airport (LAX)’s new Security Badge Office. The occasion marked another milestone in the transformation that is underway at the airport. The multi-billion-dollar capital improvement program is already being recognized with awards and receiving positive reviews for improving the experiences of airport guests, employees and partners   


As the entity that oversees the security accreditation for nearly 50,000 badged airport employees, the Security Badge Office ensures that personnel have been thoroughly vetted and documented. This undertaking occurs continually during a badged employee’s term of service. Each day, the Security Badge Office processes approximately 400 badge applications, which translates to about 2,000 per week. At roughly 26,400 square feet, the reimagined Security Badge Office increases the team’s capacity to assist guests and complete their day-to-day tasks with 20 customer service stations, over 65 open-space staff cubicles, 12 individual offices, a conference room and a large training room."      


"LAX’s Security Badge Office is one of the most active hubs on our campus, serving nearly 50,000 individuals. The office’s design and new location ensure that employees and users can easily access the site and find comfort and efficiency once they arrive," said Justin Erbacci, Chief Executive Officer, LAWA. "Like all of our transformational projects, it is the hard work and dedication from a diverse team – many of whom are from our valuable local workforce – that makes our vision possible. We are thankful to our design-build partner, Swinerton, and the entire LAWA team that brought this project to life."  


Formally located at the western edge of LAX, this new Security Badge Office is centrally situated, with plenty of transit options including a future People Mover train stop, significantly improving accessibility. This new site also hosts the CBP Seals Team and is the headquarters of LAWA’s commuteLAX program.   


The thoughtful workplace design that informs the office’s layout, program and technology integrations allows staff to serve guests efficiently, providing an enhanced experience along the way. A focus on wellness is layered throughout the new Security Badge Office with amenities including a meditation and lactation room, touchless water bottle filling stations and shower facilities. Additionally, ample amounts of natural light, sightlines to the landscape and the opportunity to arrive not just by car, but by bike, sidewalk, bus or shuttle, benefit the office’s employees and the broader community of users.


"I join our leadership and staff of the Security Badge Office in congratulating the design and development team of the new headquarters," said Martin Elam, Deputy Executive Director of Public Safety & Security, LAWA. "Over the last two years, the team’s joint effort has yielded a new office that is a boon to productivity and wellbeing.”


Interested parties can learn more about LAX’s transformation and subscribe for updates at


A PDF of this press release and high-resolution images are available to download here: Credit all assets as “Courtesy Los Angeles World Airports.” 


LAX’s new Security Badge Office. © RMA Photography Inc. Courtesy Los Angeles World Airports.

LAX, the fifth-busiest airport in the world in 2021 with 48 million passengers, is in the midst of a multi-billion-dollar capital improvement program that will touch on all nine passenger terminals and build new facilities, including an Automated People Mover (APM) train, Consolidated Rent-A-Car (ConRAC) facility and the West Gates at Tom Bradley International Terminal.

In 2019, LAX served nearly 88.1 million passengers and offered an average of 700 daily nonstop flights to 113 destinations in the U.S. and 1,200 weekly nonstop flights to 91 markets in 46 countries on 72 commercial airlines.

LAX generates 620,600 jobs in Southern California, with labor income of $37.3 billion and economic output (business revenues) of more than $126.6 billion, according to an economic study based on 2014 operations. This activity added $6.2 billion to local and state revenues and $8.7 billion in federal tax revenues. The study also reported that LAX's ongoing capital improvement program creates an additional 121,640 annual jobs with labor income of $7.6 billion and economic output of $20.3 billion; $966 million in state and local taxes; and $1.6 billion in federal tax revenues.

LAX is part of a system of two Southern California airports – along with Van Nuys general aviation – that are owned and operated by Los Angeles World Airports (LAWA), a proprietary department of the City of Los Angeles that receives no funding from the City's general fund.

LAWA is leading the aviation industry in sustainability practices, with initiatives related to water management, energy (electricity) management, air quality, recycling and natural resources management. In 2019, LAX received Level III ACI Airport Carbon Accreditation from Airports Council International-Europe.

LAWA is also a leader in inclusivity, operating eight programs that provide opportunities for business enterprises including local, small, minority-owned, veteran-owned and disadvantaged firms, and working together with community partners to offer the HireLAX Apprenticeship Readiness Program, which targets local workers to make them ready for rewarding careers in the construction trades, and the Build LAX Academy, designed to prepare small contracting businesses for success when working on projects at LAX.

LAX was named a top-10 U.S. airport by SKYTRAX in 2018, and was honored as the "Most Innovative Airport for Passenger Experience" in 2019 by the American Association of Airport Executives. LAX is the second-most popular airport in the world to appear on Instagram, according to Other recent honors have included selection as the No. 9 Best Airport (Wall Street Journal); No. 7 Best On-Time Performance for a Mega-Hub Airport (OAG); one of "The World's Best Airports for Business Travelers" (GlobeHunters); Public-Private Partnership of the Year (P3 Bulletin); Urth Caffe, Best Airport Coffee Concession of the Year (Global FAB Awards); Innovation of the Year, Consolidated Rent-A-Car Facility (ARTBA); Best Project, United Airlines Terminal 7 and 8 Redevelopment Program (Engineering News Record California); North American Public-Private Partnership Deal of the Year (IJ Global); and Innovative Transportation Solution of the Year, Automated People Mover (WTS LA).

For more information about LAX, please visit or follow us on Twitter @flyLAXAirport, on Instagram at @flylaxairport, on Facebook at, on LinkedIn at, and on YouTube at

As a covered entity under Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and, upon request, will provide reasonable accommodation to ensure equal access to its programs, services, and activities. Alternative formats in large print, braille, audio, and other forms (if possible) will be provided upon request.

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