02/28/2022 12:00 PM

Feb. 28, 2022
LAX Public Relations
(424) 646-5260
A rendering of the new ticketing lobby, which is part of $1.62 billion in modernization work now beginning inside Terminal 4 at Los Angeles International Airport.

(Los Angeles, CA) The ongoing modernization of Los Angeles International Airport (LAX) continues with the kickoff this month of major components of a $1.62 billion project at the 60-year-old Terminals 4 and 5.


Last week, the eastern half of the Terminal 4 headhouse closed to the public in preparation for demolition. This portion of the building, which includes ticketing counters and baggage claim carousels for American Airlines, and an auxiliary checkpoint for the Transportation Security Administration (TSA), will be reconstructed while the western half of the facility remains in operation.


Later this spring, a new south concourse will be constructed inside Terminal 4, featuring additional space for hold rooms, concessions, restrooms and a bus gate that will serve both domestic and international flights. Significant improvements will also be made on the north concourse to increase the efficiency of passenger movements.


A groundbreaking event was held in late 2018, and work has been ongoing to realign the gates in Terminal 5 and construct a vertical core to connect Terminals 4 and 5 to the future Automated People Mover train's West Central Terminal Area station. 


"Every aspect of the LAX experience is being modernized and reimagined, and the work progressing now inside Terminals 4 and 5 will breathe additional new life into the airport’s facilities,” said Justin Erbacci, Chief Executive Officer, LAWA. "We are grateful to our partners at American Airlines for their close coordination as we move our guests efficiently and continue the LAX modernization in time for the 2028 Olympic Games."


"American Airlines is building a terminal for tomorrow, a substantial multi-year commitment to modernize our hub at LAX," said Vice President of Corporate Real Estate Kirk Hotelling. "When complete, the upgraded facility will create an entirely reimagined customer experience from end-to-end with a reconfigured ticketing area, more efficient security checkpoints, upgraded gate area amenities, state-of-the-art finishes and expanded retail and dining options."


To serve guests during this phase of the construction, additional counters have opened in the western portion of the ticketing lobby and curbside check-in also is being expanded. One lane has been added to the TSA checkpoint in Terminal 4 to assist with passenger screening. Those checking in at the Terminal 4 curbs for flights at the Tom Bradley International Terminal will be directed to clear TSA security at the checkpoint there.


Arriving passengers will find their luggage on the baggage claim carousels in the former Federal Inspection Station (Customs) area during this phase of construction.


The work also requires changes to the location of shuttle stops on both the Lower/Arrivals and Upper/Departures Levels as lane closures already in place at the eastern end of Terminal 4 have been extended further west.


On the Lower/Arrivals Level, locations for shuttles to LAX-it, the LAX City Bus Center, LAX/Aviation Metro Station and employee lots have shifted further west while FlyAway bus pick-up is available at Tom Bradley International Terminal and Terminal 5. The location of Rental Car and Shared-Ride Van pick-up has also changed. On the Upper/Departures Level, pick-up and drop-off for Hotel and Parking Shuttles has moved to the western end of Terminal 5. Passenger pick-up and drop-off are available in the south area between Tom Bradley and Terminal 4.

The eastern portion of the Terminal 4 headhouse closed earlier this month in preparation for demolition.
Shuttle pick-up locations have temporarily changed on the Lower/Arrivals Level.
Hotel and parking shuttle pick-up locations have temporarily changed on the Upper/Departures Level.
About Los Angeles International Airport (LAX)

LAX, the third-busiest airport in the world and second busiest in the United States in 2019, is in the midst of a $15-billion capital improvement program that will touch on all nine passenger terminals and build new facilities, including an Automated People Mover (APM) train, Consolidated Rent-A-Car (ConRAC) facility and the West Gates at Tom Bradley International Terminal.


In 2019, LAX served nearly 88.1 million passengers and offered an average of 700 daily nonstop flights to 113 destinations in the U.S. and 1,200 weekly nonstop flights to 91 markets in 46 countries on 72 commercial airlines.


LAX generates 620,600 jobs in Southern California, with labor income of $37.3 billion and economic output (business revenues) of more than $126.6 billion, according to an economic study based on 2014 operations. This activity added $6.2 billion to local and state revenues and $8.7 billion in federal tax revenues. The study also reported that LAX’s ongoing capital improvement program creates an additional 121,640 annual jobs with labor income of $7.6 billion and economic output of $20.3 billion; $966 million in state and local taxes; and $1.6 billion in federal tax revenues.


LAX is part of a system of two Southern California airports – along with Van Nuys general aviation – that are owned and operated by Los Angeles World Airports (LAWA), a proprietary department of the City of Los Angeles that receives no funding from the City’s general fund.


LAWA is leading the aviation industry in sustainability practices, with initiatives related to water management, energy (electricity) management, air quality, recycling and natural resources management. In 2019, LAX received Level III ACI Airport Carbon Accreditation from Airport Councils International-Europe.


LAWA is also a leader in inclusivity, operating eight programs that provide opportunities for business enterprises including local, small, minority-owned, veteran-owned and disadvantaged firms, and working together with community partners to offer the HireLAX Apprenticeship Readiness Program, which targets local workers to make them ready for rewarding careers in the construction trades, and the Build LAX Academy, designed to prepare small contracting businesses for success when working on projects at LAX.


LAX was named a top-10 U.S. airport by SKYTRAX in 2018, and was honored as the “Most Innovative Airport for Passenger Experience” in 2019 by the American Association of Airport Executives. LAX is the second-most popular airport in the world to appear on Instagram, according to wego.com. Other recent honors have included selection as the No. 9 Best Airport (Wall Street Journal); No. 7 Best On-Time Performance for a Mega-Hub Airport (OAG); one of “The World’s Best Airports for Business Travelers” (GlobeHunters); Public-Private Partnership of the Year (P3 Bulletin); Urth Caffe, Best Airport Coffee Concession of the Year (Global FAB Awards); Innovation of the Year, Consolidated Rent-A-Car Facility (ARTBA); Best Project, United Airlines Terminal 7 and 8 Redevelopment Program (Engineering News Record California); North American Public-Private Partnership Deal of the Year (IJ Global); and Innovative Transportation Solution of the Year, Automated People Mover (WTS LA).


As a covered entity under Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and, upon request, will provide reasonable accommodation to ensure equal access to its programs, services, and activities.  Alternative formats in large print, braille, audio, and other forms (if possible) will be provided upon request.



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