02/14/2022 01:00 PM

Feb. 14, 2022

LAX Public Relations
(424) 646-5260


Becca Doten, left, is the new Chief Airport Affairs Officer and Douglas G. Webster, right, will serve as the Deputy Executive Director for Operations at Los Angeles World Airports.

(Los Angeles, CA) Today, Los Angeles World Airports (LAWA) Chief Executive Officer (CEO) Justin Erbacci announced two new executive appointments. Ms. Becca Doten will serve as Chief Airport Affairs Officer and Mr. Douglas G. Webster will serve as the Deputy Executive Director for Operations.

“Los Angeles World Airports is in the midst of an ambitious capital improvement program to modernize every aspect of our airports, and Douglas Webster and Becca Doten have the operational insights and strategic approach that will help us reach our goal of creating world-class airports that provide economic benefit to our local communities and region,” said Justin Erbacci, CEO, LAWA. “Their professionalism and experience will bolster the executive team as we all continue to respond to and recover from the COVID-19 pandemic and look ahead to a very bright future.”


Becca Doten is being promoted into the role of Chief Airport Affairs Officer. Since November 2021, she has served as the Interim Chief Corporate Strategy and Affairs Officer. Previously, she served as the Deputy Executive Director for Public & Government Affairs. She joined LAWA in 2017 as the Director of Public Relations. Ms. Doten brings nearly two decades of experience in communications, government affairs, community relations and public policy at the city, county and state level. In her new role, Ms. Doten will take on the role of Chief of Staff to the CEO, serve as LAWA’s official liaison to LAX airline partners, and oversee the following units: Public Relations, Community Relations, Government Relations, Airport Marketing and Air Service Development.


Douglas G. Webster was selected as the new Deputy Executive Director for Operations after an international search that attracted highly skilled and experienced candidates. Before coming to LAWA, Mr. Webster served as the Chief Operating Officer and Executive Vice President for Delhi International Airport. An accomplished aviation professional, Mr. Webster has three decades of rich experience in airports and aviation. His broad background encompasses airport operations, airlines expertise, strategic planning, terminal transition planning, staffing, transformation, customer service automation and stakeholder management. Mr. Webster has previously served as a Deputy Director with Hollywood Airport in Florida and as a General Manager with Northwest Airlines. In his new role, Mr. Webster will be responsible for all aspects of airport operations, including airside, terminals and landside operations. He will report to the Deputy Executive Director for Operations and Maintenance, Mike Christensen.

About Los Angeles International Airport (LAX)

LAX, the third-busiest airport in the world and second busiest in the United States in 2019, is in the midst of a $14.5-billion capital improvement program that will touch on all nine passenger terminals and build new facilities, including an Automated People Mover (APM) train, Consolidated Rent-A-Car (ConRAC) facility and a 12- to 15-gate Bradley West Gates addition to the Tom Bradley International Terminal.


In 2019, LAX served nearly 88.1 million passengers and offered an average of 700 daily nonstop flights to 113 destinations in the U.S. and 1,200 weekly nonstop flights to 91 markets in 46 countries on 72 commercial airlines.


LAX generates 620,600 jobs in Southern California, with labor income of $37.3 billion and economic output (business revenues) of more than $126.6 billion, according to an economic study based on 2014 operations. This activity added $6.2 billion to local and state revenues and $8.7 billion in federal tax revenues. The study also reported that LAX’s ongoing capital improvement program creates an additional 121,640 annual jobs with labor income of $7.6 billion and economic output of $20.3 billion; $966 million in state and local taxes; and $1.6 billion in federal tax revenues.


LAX is part of a system of two Southern California airports – along with Van Nuys general aviation – that are owned and operated by Los Angeles World Airports (LAWA), a proprietary department of the City of Los Angeles that receives no funding from the City’s general fund.


LAWA is leading the aviation industry in sustainability practices, with initiatives related to water management, energy (electricity) management, air quality, recycling and natural resources management. In 2019, LAX received Level III ACI Airport Carbon Accreditation from Airport Councils International-Europe.


LAWA is also a leader in inclusivity, operating eight programs that provide opportunities for business enterprises including local, small, minority-owned, veteran-owned and disadvantaged firms, and working together with community partners to offer the HireLAX Apprenticeship Readiness Program, which targets local workers to make them ready for rewarding careers in the construction trades, and the Build LAX Academy, designed to prepare small contracting businesses for success when working on projects at LAX.


LAX was named a top-10 U.S. airport by SKYTRAX in 2018, and was honored as the “Most Innovative Airport for Passenger Experience” in 2019 by the American Association of Airport Executives. LAX is the second-most popular airport in the world to appear on Instagram, according to wego.com. Other recent honors have included selection as the No. 9 Best Airport (Wall Street Journal); No. 7 Best On-Time Performance for a Mega-Hub Airport (OAG); one of “The World’s Best Airports for Business Travelers” (GlobeHunters); Public-Private Partnership of the Year (P3 Bulletin); Urth Caffe, Best Airport Coffee Concession of the Year (Global FAB Awards); Innovation of the Year, Consolidated Rent-A-Car Facility (ARTBA); Best Project, United Airlines Terminal 7 and 8 Redevelopment Program (Engineering News Record California); North American Public-Private Partnership Deal of the Year (IJ Global); and Innovative Transportation Solution of the Year, Automated People Mover (WTS LA).


As a covered entity under Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and, upon request, will provide reasonable accommodation to ensure equal access to its programs, services, and activities.  Alternative formats in large print, braille, audio, and other forms (if possible) will be provided upon request.



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