11/02/2019 03:47 PM

For Immediate Release
Nov. 2, 2019

LAX Public Relations
(424) 646-5260

Peak Hours Expected from 10am – 2pm and 5pm to midnight

(Los Angeles, CA) Officials at Los Angeles World Airports (LAWA) released expected peak traffic times for Sunday, urging arriving passengers to expect longer wait times at LAX-it and traffic congestion at the airport. As LAWA continues to streamline and improve the LAX-it process and experience five days after launch, building on the marked improvement to date, travelers are encouraged to plan for longer waits than normal.

The shuttle system and guest wait times improved over the first four days of LAX-it’s operations; however, travelers should expect longer wait times at LAX on Sunday night during peak travel times, whether they are taking a taxi, ride app service or being picked up in the Central Terminal Area. Airport officials continue to work closely with our partners to expedite the process so passengers can leave LAX as swiftly as possible.

Since LAX-it opened on Tuesday, wait times for LAX-it shuttles and ride apps have improved dramatically. On LAX-it’s first night of operations, wait times for shuttles reached a peak of 45 minutes and now, for the past two days, on average are a 3-5 minute wait and 11 minute shuttle ride.

The experience at LAX-it has also improved for guests. Ride app wait times, which on the first few nights of operations reached a high of more than 60 minutes, now in non-peak times are around 15 minutes, though one ride app service had a wait time of more than 30 minutes at one point last night.

While both shuttle and ride app wait times have seen marked improvement, Sunday travelers are encouraged to anticipate longer than average wait times, as is usual for a Sunday during peak travel times, typically 10am – 2pm and 5pm to midnight.

Tips and Tricks for LAX-it Guests:

  • When you leave the terminal, look for the green sign (pictured below) to identify the shuttle stop. If you are in terminal 1 or 2, or 7 or 8, you may elect to follow the signs in the terminal area to walk to LAX-it.
  • Be advised that if you see shuttles pass your stop, it is because each shuttle makes a maximum of two stops before taking guests to LAX-it. Your shuttle will come within 3-5 minutes.
  • Please note that the wait time can vary tremendously between car services throughout the day, so guests planning to use ride app services should check their apps for projected wait time. LAX is also reporting approximate current wait time conditions at LAX-it by mode every 30-60 minutes on Twitter at @FlyLAXAirport.
  • When you arrive at LAX-it, follow the signs to identify the lane you need to walk to; attendants will be clearly identifiable to ask for wayfinding or baggage assistance.
  • Taxis are on a first-come first-served basis in the first line at LAX-it.
  • Most of the time, when requesting a car on a ride app, you will receive a number to match with your driver (PIN for Uber or Fast Match for Lyft).
  • Accessible restrooms, Wi-Fi and food trucks are available at LAX-it to make your waiting experience smoother.

About Los Angeles International Airport (LAX)

LAX, the fourth-busiest airport in the world and second busiest in the United States, was named a top-10 U.S. airport by SKYTRAX. LAX served more than 87.5 million passengers in 2018 and offers an average of 700 daily nonstop flights to 109 cities in the U.S. and 1,281 weekly nonstop flights to 93 markets in 47 countries on 69 commercial airlines. LAX ranks 10th in the world in air cargo tonnage processed, with more than 2.4 million tons of air cargo. LAX handled 707,883 operations (landings and takeoffs) in 2018.

LAX generated 620,600 jobs in Southern California, with labor income of $37.3 billion and economic output (business revenues) of more than $126.6 billion, according to an economic study based on 2014 operations. This activity added $6.2 billion to local and state revenues and $8.7 billion in federal tax revenues. The study also reported that LAX’s ongoing capital improvement program creates an additional 121,640 annual jobs with labor income of $7.6 billion and economic output of $20.3 billion; $966 million in state and local taxes; and $1.6 billion in federal tax revenues.

LAX was honored as having the “Best Overall Customer Service Program” by Airports Council International-North America; named the “Best Airport for Breastfeeding Moms” by Mamava; selected for the Top 10 “Best of the U.S.’s Big Airports” (Wall Street Journal) and “Most Pet-Friendly Airports in the U.S. (Mental Floss); named the second-most improved airport in the U.S. by JD Power; received an “Innovation Award” from the L.A. Better Business Challenge for its Central Utility Plant; and named a “Business Leader in Air Quality” by the South Coast Air Quality Management District.

LAX is also the second-most popular airport in the world to appear on Instagram, according to LAX is part of a system of two Southern California airports – along with Van Nuys general aviation – that are owned and operated by Los Angeles World Airports, a proprietary department of the City of Los Angeles that receives no funding from the City’s general fund.

As a covered entity under Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and, upon request, will provide reasonable accommodation to ensure equal access to its programs, services, and activities. Alternative formats in large print, braille, audio, and other forms (if possible) will be provided upon request.

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