The iCARE Learning Hub is designed to access all information at a glance as it relates to iCARE and how we demonstrate that we care to be informative, Courteous, Approachable, Responsive, Efficient & Effective.
Informative: Showcasing all things LAX, its people, facilities, services and amenities.
You can locate the following resources for being INFORMATIVE.
- Computer Based Training – “Informative” module (Registration required)
- iCARE tips video focusing on “Informative”
- The Future of LAX - Landside Access Modernization Program (LAMP)
- LAMP - Automated People Mover Video
- Midfield Satellite Concourse video
- Modernization Handout
- Construction Hot Topics and Updates
Courteous: Exuding excitement and the warmth of LA.
You can locate the following resources for being COURTEOUS.
Approachable: Creating exceptional memorable moments.
You can locate the following resources for being APPROACHABLE.
Responsive: Demonstrating integrity and empathy.
You can locate the following resources for being RESPONSIVE.
Efficient & Effective: Respecting our guests’ time and experiences.
You can locate the following resources to being EFFICIENT & EFFECTIVE.
