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Printer Icon Print Issue Date: 8/5/2016 12:00:00 AM
Contact: Nancy Suey Castles
(424) 646-5260

LAX OPENS SEVEN INDOOR RELIEF STATIONS FOR SERVICE ANIMALS, PETS; NEW FACILITIES ENHANCE PASSENGER CONVENIENCE

            (Los Angeles, California -- August 5, 2016) Airport officials today announced the opening of seven indoor animal-relief stations at Los Angeles International Airport (LAX). These seven new stations -- plus an existing one in the Tom Bradley International Terminal -- are located beyond federal passenger security screening checkpoints in all the terminals. Guests traveling with service animals or pets now have the convenience of staying inside the terminal concourses and boarding-gate areas to take care of their animals. They no longer need to leave the terminals and be rescreened in order to return to their boarding gates.

            In addition to the eight indoor stations, there are three outdoor stations located on the Lower/Arrivals Level. This brings the total number of service-animal/pet relief stations at LAX to 11, more than any other U.S. airport.

            “This expanded passenger amenity demonstrates Los Angeles World Airports’ (LAWA) commitment to making LAX more accessible to the traveling public and to creating a more welcoming environment for our guests,” said LAWA Chief Executive Officer Deborah Flint. “We’re committed to providing airport guests – whether two-legged or four-legged – with an exceptional travel experience.”

            The opening ceremony today in front of the new animal-relief station in Terminal 3 coincided with this year’s National Work Like A Dog Day. Airport officials are taking the occasion to honor the many service, law-enforcement, and therapy animals, as well as their handlers and/or owners, who work hard at LAX every day.

            In addition to addressing the needs of the growing number of guests traveling with service animals and pets, the new animal-relief stations will also be convenient for the many K-9 teams deployed at LAX by local and federal law-enforcement agencies to ensure the public’s safety and security. Los Angeles Airport Police, Los Angeles Police Department, Transportation Security Administration (TSA), U.S. Customs and Border Protection, U.S. Department of Agriculture, and the U.S. Drug Enforcement Agency all use canines to perform daily duties at LAX, such as detecting contraband; explosives; and prohibited food, plants, insects, and animals. They also assist in police situations.

            The new facilities will also be available to the 55 volunteer PUP (Pets Unstressing Passengers) therapy-dog teams that roam terminal areas to provide affection and comfort to help alleviate stress that passengers may experience during travel. The LAX PUP Program is the largest therapy-dog program among all U.S. airports.

            The service-animal/pet relief stations are designated by the universal icon of a dog on a leash. All the indoor stations are in rooms behind solid or glass doors, and the outdoor stations are fenced. The stations are located at the following locations:

• Terminal 1 near Gate 13

• Terminal 2 near Gate 21

• Terminal 3 inside the open-air atrium

• Tom Bradley International Terminal near the entrance to the connector/walkway to Terminal 4

• Terminal 4 along the connector/walkway to the Tom Bradley International Terminal

• Terminal 5 near Gate 52B

• Terminal 6 inside the open-air atrium

• Terminals 7/8 between Gates 73 and 75B near the public telephones

• Outdoor Lower/Arrivals Level between Terminals 1 and 2

• Outdoor Lower/Arrivals Level between Parking Structures 5 and 6

• Outdoor Lower/Arrivals Level at the east end of Terminals 7/8

            The ribbon-cutting ceremony was followed by LAX’s first-ever “Yappy Hour” when more than 30 PUP dogs were recognized for their work in uplifting travelers’ spirits. During the canine social, PUPs were treated to massages and grooming donated by Happy Tails 2 You and Doggie Glam Squad of The Pet Care Foundation.

            Terminal maps showing the locations of the new animal-relief stations can be found at www.lawa.org/welcomelax.

About Los Angeles International Airport (LAX)

            LAX is the seventh busiest airport in the world and third in the United States. LAX served more than 74.9 million passengers in 2015. LAX offers 742 daily nonstop flights to 101 cities in the U.S. and 1,273 weekly nonstop flights to 76 cities in 41 countries on 64 commercial air carriers. LAX ranks 14th in the world and fifth in the U.S. in air cargo tonnage processed, with more than 2.1 million tons of air cargo valued at over $101.4 billion. LAX handled 655,564 operations (landings and takeoffs) in 2015.

            An economic study based on 2014 operations reported LAX generated 620,610 jobs in Southern California with labor income of $37.3 billion and economic output (business revenues) of more than $126.6 billion. This activity added $6.2 billion to local and state revenues and $8.7 billion in federal tax revenues. The study also reported that LAX’s ongoing capital-improvement program creates an additional 121,640 annual jobs with labor income of $7.6 billion and economic output of $20.3 billion, $966 million in state and local taxes, and $1.6 billion in federal tax revenues.

            LAX is part of a system of three Southern California airports – along with LA/Ontario International and Van Nuys general aviation – that are owned and operated by Los Angeles World Airports, a proprietary department of the City of Los Angeles that receives no funding from the City’s general fund.

            For more information about LAX, please visit www.lawa.aero/lax or follow on Twitter @flyLAXAirport, on Facebook at www.facebook.com/LAInternationalAirport, and on YouTube at www.YouTube.com/laxairport1. Information about LAX’s ongoing multi-billion-dollar LAX Modernization Program, as well as tips and shortcuts to help navigate LAX during construction, are available at www.LAXisHappening.com.

            As a covered entity under Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and, upon request, will provide reasonable accommodation to ensure equal access to its programs, services, and activities. Alternative formats in large print, braille, audio, and other forms (if possible) will be provided upon request.

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