Courtesy Transportation Services

Coronavirus Update Update: Transactions are completed by email or phone to maintain the health and safety of our customers and staff.


Ground Transportation Permit Services

7301 World Way West, 1st Floor
Los Angeles, CA 90045
Email:[email protected]
Phone: (424) 646-6460
Fax: (424) 646-9253

Monday - Thursday 7:00 am - 3:30 pm, Friday 7:00 am - 12:30 pm. No public counter hours.
Please email [email protected] or call (424) 646-6460.
For transponder replacement, please use our online appointment scheduling system.


Courtesy Transportation Services Permit  
More than 50 companies are authorized to provide courtesy ground transportation services to and from LAX and local hotel/motels and off-airport private parking facilities. All courtesy operators that conduct business at LAX (i.e. pick-up passengers) are required to have a current executed license agreement with the Department of Airports, display a valid vehicle decal and have a functioning Automatic Vehicle Identification (AVI) transponder affixed to each vehicle. 

Operating with an invalid vehicle transponder and/or expired decal are violations of the LAX Commercial Vehicle Rules and Regulations and subject to citation and vehicle impound.  

To apply for a Courtesy Services Non-Exclusive License Agreement (NELA), please see the instructions and checklist document below

Please contact the LAX Ground Transportation Permits Office at [email protected] with any questions.

Documents & Forms

Courtesy Transportation Services Application Instructions & Checklist
Ground Transportation License Agreement Information Form (new applicants and updates)
Ground Transportation Vehicle List
Adding a Vehicle to Your Account-Checklist
1. 新增車輛至您的帳戶
2. 계정에 차량을 추가하기

Ground Transportation Add/Delete Vehicle Form
Courtesy Transportation Services Non-Exclusive License Agreement – SAMPLE ONLY
1. Exhibit A – Insurance Requirements

Passenger Count Statistic Form
Business Tax Registration Certificate (BTRC) information
Insurance Forms
Ground Transportation License Agreement Cancellation Form


Violation of LAX Ground Transportation Rules and Regulations may result in citation and vehicle impound

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