Los Angeles World Airports (LAWA) is committed to serving the disabled community visiting its four airports. To this end LAWA has produced this site to assist not only local visitors to the airport, but Special Needs travelers to Los Angeles on vacation or business from around the world. It is hoped that this material will aid in making your travel planning and visit to the Los Angeles area more relaxing. Please feel free to contact LAWA’s Office of the Coordinator for Disabled Services and let us know what you think of the information provided, and feel free to suggest other ways we can make you visit through LAWA a more pleasant experience.
TSA Cares Help Line
TSA Cares is a helpline to assist travelers with disabilities and medical conditions. TSA recommends that passengers call 72 hours ahead of travel to for information about what to expect during screening.
Travelers may call TSA Cares toll free at 1-855-787-2227 prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint. TSA Cares will serve as an additional, dedicated resource specifically for passengers with disabilities, medical conditions or other circumstances or their loved ones who want to prepare for the screening process prior to flying.
The hours of operation for the TSA Cares helpline are Monday through Friday 8 a.m. – 11 p.m. EST and weekends and Holidays 9 a.m. – 8 p.m. EST. Travelers who are deaf or hard of hearing can use a relay service to contact TSA Cares or can e-mail TSA-ContactCenter@dhs.gov.
CONTACT INFORMATION FOR DISABILITY RELATED INQUIRES
USE THE “GOT COMMENTS” BOX
OR
LAWA OFFICE OF THE
COORDINATOR FOR
DISABILITY SERVICES
Los Angeles International Airport
1 World Way
LOS ANGELES, CA
90045
E-MAIL: jrolon@lawa.org
Phone Number: (424) 646-5005
CALIFORNIA RELAY SERVICE
(800) 735-2920 or 7-1-1
(800) 854-7784 (Speech-to Speech)
(800) 855-3000 (Spanish)
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