Travelers Aid 

Since 1922, Travelers Aid Society has been helping people who have encountered problems while away from home. Today at LAX, Travelers Aid has a professional social service staff, as well as volunteers in each airline terminal, reaching out to distressed passengers and those in need of information and direction.

What Travelers Aid Does

• Directs travelers to points within LAX and to various community facilities.
• Gives tourists information about accommodations and sightseeing attractions.
• Assists in map reading and in accessing local transportation.
• Provides the non-English speaking traveler with free access to the AT&T Language Line (offering interpretation of 130 languages and/or dialects).
• Meets and accompanies individuals in need from one terminal to another.
• Provides professional social service and emergency assistance to stranded travelers, military personnel, and runaways of all ages.

Travelers Aid is a nonprofit, private social service agency with a field office on site at LAX. The agency's professional staff provides crisis counseling and assistance in returning home, so that personal emergencies are resolved and prevented from escalating into more serious problems.

Travelers Aid receives referrals from its volunteers located at each terminal, as well as from airport and airline employees, the police, and outlying community agencies.

Airport Service Center